All Orders Ship Direct from the USA (via FedEx 2-Day Delivery). In Addition, All Sales are Final. However, we may grant refunds on orders which have not been shipped. Refunds will include a processing charge of 4.5%. Furthermore, we are not responsible for FedEx or USPS Shipping Delays which may be caused by Winter Storms, Mechanical (Trucking) Failures, etc. Currently, we're unable to accept any new clientele. By purchasing this item you are agreeing to these Terms & Conditions.