All Orders Ship Direct from the USA (via FedEx 2-Day Delivery with Tracking & Insurance). In Addition, All Sales are Final. However, we may grant refunds on orders which have not been shipped. Refunds will include a processing charge of 4.5%. Furthermore, we are not responsible for FedEx or USPS Shipping Delays which may be caused by Winter Storms, Mechanical (Trucking) Failures, etc. By purchasing this item you are agreeing to these Terms & Conditions.